| Customization: | Available |
|---|---|
| After-sales Service: | Supported |
| Warranty: | 12months |
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Q: Are you trading company or manufacturer?
A: We are a manufacturer.
Q: What are the products you operate?
A: Diesel generator set or gas generator set in open,silent,trailer type,baseframe,power distribution cabinet,muffler,enviromentally friendly muffler,fuel tank,silent canopy,silent container,flexible bellows,mobile power station,data center container energy storage container,container house,spare parts,enviromental protection engineering.
Q: What is your terms of payment?
A: T/T 30% in advance and T/T 70% balance paid before shipment / 100% LC at sight.
Q: What is your warranty period?
A: Our payment terms is 12 month or 1000 running hours whichever comes first. But based on some special project, we can extend our warranty period.
Q: Do you provide customized services for the diesel generator?
A: Yes!
Q: There are many unqualified diesel generators in the market, how can you make sure your quality control?
A: We have past ISO,CE certification, Every generator sets would be checked on twice strictly before shipping, we,have our own gas pipeline for testing gas genset and we also have high-low voltage load box and the quality inspection report will be sent to our customers with the products, and we glad to accept The Third-party inspection company quality check.
Q: How about your production capacity, and how can you make sure my goods would be delivery timely?
A: We have our own factories with 35000 square meter,we will assign a dedicated customer service agent to keep you informed in real time.
Q: How about your design ability? Do you offer OEM service?
A: We have our own design department, and have offer design service for thousands of cooperative partner. OEM accept and we offer confidentiality agreement "business secret contract" for your design safe.
Q: I am an engineering procurement. Have you ever served any projects?
A: Of course, our company have focused on diesel generator business for more than 20 years, and have offered construction project service for thousand of the cooperative partner.
Q:Can I place one small order for first time to test the quality?
A: Small order are also welcomed.
Q:Can I visit your factory?
A: You are welcomed to visit our factory.
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